Ed is a writer. A content creator. A storyteller. He understands how to win new customers and delight existing customers in today’s digital world. Good thing, as more than ever, consumers are using online experiences to project what they will experience offline.
After earning two degrees from University of Missouri, Ed enjoyed a long career with Westin Hotels & Resorts. Subsequently, Ed was a partner and Senior Vice President, Sales & Marketing at Coastal Hotel Group, a collection of independent hotels and resorts in the Pacific Northwest and Central California. More recently, as VP of eCommerce with TPG Hotels & Resorts, Ed had oversight for a portfolio of 56 properties comprising eight major brands from Boston to Santa Monica.
Today, Ed is a sought-after speaker around marketing, leadership, generational mindsets and service excellence. He frequently guest lectures at his alma mater and other university hospitality management programs.
Rick is an innovator. His strategic thinking skills have been honed over years of advising and collaborating with hotels, resorts and destination marketing organizations throughout the U.S.
From a career as sales & marketing leader at Marriott, Westin and Sheraton, Rick subsequently held Vice President and Senior Vice President positions with Visit Tucson, Simpleview and Destinations International. His teams have been recognized with more than 50 industry awards for excellence in sales, marketing, promotion, advertising and customer service.
As entrepreneur and marketing strategist, Faith is a highly regarded advisor, particularly in the social media space.
Faith understands how to bring brands to life on relevant social media platforms. A proven performer in hospitality, Faith’s online marketing expertise also encompasses small to medium-sized businesses, non-profits, broadcast media and tourism. Her background in education makes Faith a sought-after presenter, with accolades for delivering training and workshops to both local and national audiences.
While the ‘art’ of hospitality will never change, the ‘science’ of hospitality continues to evolve rapidly. At EDited mktg. we know how to position assets for success in today’s digital world.