Sixty-six percent of hotel guests report a better experience when associates use the latest technology. But beware the ‘bright and shiny’ object. And be mindful technology itself is not a solution. Rather choose technology to support the solution.
Although often challenging to know what to do and how to do it, never has there been a more intellectually stimulating (fun) time to be in business. Blame social and mobile, if you must, for accelerating change. For sure, there is no turning back!
Digital immigrants have experienced immense transformation in the ways and means of marketing. Meanwhile, digital natives, albeit comfortable with many devices and most mediums, are earning their business chops. The fact is, navigating our digital world is best done with a guide – a subject matter expert familiar with the landscape.
These solution providers are not just promising, but proven in their respective areas of expertise.