About

Why EDited mktg.? Because your business does not get a second chance at a first impression - online or on-site.

 

EDited mktg. is a marketing and business consultancy. Our focus is the hospitality and travel vertical: hotels and resorts, B&Bs, vacation rentals, restaurants and bars, spa, fitness, golf and attractions. Using a diagnostic-based approach, we excel at positioning assets for greater success in today’s digital world.

 

Win and delight. Recruit and retain. Whether external or internal customers, it’s ALL marketing. Really.

The purposeful process of connecting people and brands.

 

How may EDited mktg. be of service to you?

It's ALL marketing. Really.

The purposeful process of connecting people and brands

Services
 

Only two things matter in business:
1) WIN a new customer
2) DELIGHT an existing customer
Revenue and profits will follow. As well as jobs, raises and promotions. It’s ALL marketing. Really. The purposeful process of connecting people and brands.


 

Testimonials

 

Relationships are the genesis of 
testimonials. And relationships, by 
nature, collaborative. As are outcomes. 
Expectations must be clearly defined 
and aligned. Timely, authentic
feedback is essential. Plus, it’s good
to have some fun along the way!

Solutions 

 

While the ‘art’ of hospitality will never change, the ‘science’ of hospitality continues to evolve rapidly. Innovation in today’s digital world is imperative to winning new customers and delighting existing customers…across generations, genders, cultures and ethnicities.

Blog

April 20, 2018

This puts the heavy lifting squarely on the shoulders of Operations, right? Ah…not so fast! A consumer’s online experience has become as important as the on-site experience. At the very least, the online experience creates an expectation of on-site service delivery. 

Delivering an exceptional, share-worthy experience on-site both fulfills and perpetuates the brand promise. And an exemplary UX (User eXperience) online leads to m...

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Contact

         Let us know how EDited mktg. may be of service to you.

     Email: info@editedmktg.com

     Call: 928.985.2069

     Or simply complete this short form:

 

 

 

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